Real-time audio & video analytics tool

EASY-to-READ & EASY-to-USE

Built to measure different metrics on live audio and video streaming and on-demand video (VOD). Live Eye ® was developed to satisfy the needs of OTT / TVE video operators, online radios and streaming services in real time.


HOW CAN LIVE EYE HELP YOUR BUSINESS?

With Live Eye® you can analyze and monitor key visualization metrics and obtain deep and useful granular data, to maximize and increase your revenue

Hard data

It helps you understand your audience’s behavior in real time and analyzes the concurrence of users by the minute, from the last hour to the last year.

Performance

It helps you identify and optimize your content’s performance in real time.

Experience

It provides QoS and QoE dashboards, in order to ensure a high quality service is delivered to your audiences at all times.

A complete solution

With Live Eye you can analyze and monitor key visualization metrics.

Obtain deep and useful granular data, to maximize and increase your revenues.
Allow your support teams to troubleshoot issues quickly and minimize viewer impact.

Powerful video analytics in real-time

Insightful and easy-to-read data visualization that helps you understand your audience

Thanks to unlimited multidimensional filtering and 1-on-1 session tracking, go deeper into understanding your audience. Use Live EYE to detect issues in your service and quickly action fixes to prevent audience loss or drops in your service’s quality.

"We use LIVE EYE to find performance differences between users. Within a short period of time, we were able to improve our ad revenue by 15 % because we improved our site's user experience based on data from LIVE EYE"

Alejandro Lladó
Digital Business Manager @ Grupo América

Main features and funcionalities

Live KPI Metrics

You can access the following information: USERS NOW, USERS & PLAYS BY DEVICE/OS/GEO/ISP/CDN, ACCUMULATED USERS & PLAYS IN THE DAY, PLAYS NOW, PLAYTIME, etc. GRANULARITY: 1 minute (or less by request)

VOD KPI Metrics

You can access the following information for a particular channel or group of channels: UNIQUE USERS, DISPLAYS, PLAYS REQUESTED, REPLAYS, COMPLETION RATE INTERVALS, among others

EPG

Our EPG function allows programmers to capture real-time stats based on the performance of their daily content: USERS BY SHOW, PLAYS BY SHOW, SHOW’S AUDIENCE BY DEVICE/OS/GEO/ISP/CDN

QoS

Understand recurrent issues and their root causes in real time: Buffering Ratio by minute, Actual Buffering Ratio, Init Time Average, Join Time Average, EBVS (Exit Before Video Start), User distribution by bitrate, Errors by Type.

Engagedment

Understand the impact of anomalies on your customer base in real time: PLAYTIME VS JOIN TIME, PLAYTIME VS BUFFER RATIO, PLAYTIME VS BITRATE, PLAYS VS JOIN TIME, PLAYS VS BUFFER RATIO, PLAYS VS BITRATES, PLAYS VS PLAYTIME.

API & SDK

Access to all analytics services and functionalities via REST API, or use our iOS and Android SDK to easily track what's happening with the audience in your app.

Reports & Alerts

You can create one-time or recurring customized reports based on metrics and filters and send them via email, download or watch on-screen. This feature allows the configuration of different types of alerts for each channel at different times.

User Tracking

To know who your audience is, their behavior and which tv shows or videos they watch, you can track the following information: Full Name, Email, Country, Age, Gender, Sessions and more...

Comparissons

This feature allows users to compare data between contents in differents periods of time. A very useful tool to understand the evolution of your business.

HOW IT WORKS?

Copy & Paste our code in your player.
We will take care of the rest.

Plug

Choose your player.
Get the code from LIVE EYE account.
Go.

Track

Every minute, LIVE EYE will collect and process information from viewers, geo and streaming data from all your audience around the world.

Analyze

It provides QoS and QoE dashboards, in order to ensure a high quality service is delivered to your audiences at all times.



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